Shipping & returns
Shipping & Return Policy
We are committed to providing you with a seamless shopping experience—from the moment you place your order to the day it arrives at your doorstep. Please review our shipping and return policy below:
Shipping Policy
Processing Time:
All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 1-14 business days, depending on your location and shipping option selected.
Shipping Methods:
Standard Shipping (3–7 business days)
Express Shipping (1–3 business days)
International Shipping (7–14 business days)
Shipment Confirmation & Tracking:
You will receive a shipping confirmation email with your tracking number once your order has shipped.
International Shipping:
We ship to select countries outside the U.S. Please note that international orders may be subject to additional duties, taxes, or customs fees, which are the responsibility of the customer.
Return Policy
We want you to love your purchase! If you're not completely satisfied, we accept returns under the following conditions:
Return Window:
You have 30 days from the date of delivery to return your item.
Eligibility for Returns:
Items must be unused, unwashed, and in original packaging.
You must provide a receipt or proof of purchase.
Sale items, personalized items, and digital downloads are non-returnable.
Return Process:
To request a return, contact us at [email protected] with your order number and reason for return. Once approved, we’ll provide return instructions.
Return Shipping Costs:
If the return is due to a product defect or our error, we’ll cover the return shipping. Otherwise, the customer is responsible for the return shipping cost.
Refunds:
Once your return is received and inspected, we will notify you of the refund status. If approved, a refund will be issued to your original payment method within 10 business days.